So I’m traveling from my home country where my Google account is set up in the USA. Now in Mexico, I just purchased and received on ONN to replace my Firesticks.
The issue is I am unable to load my VPN (Surfshark) onto the device, as I cannot get past the setup screen. It appears that although I bought the device through Walmart Mexico, the device only works in the USA and PR.
Does anyone have any suggestions how to do a workaround? Is there a way to side load a VPN before completing the set up/sign in Google TV process? Thanks
If you have access to a computer with a VPN I did set up 2 onn 4k boxes in Canada using this
Thanks to @Wizzard For sharing this info on how to setup the Onn 4k Streaming Box in Canada. I just did two of them for family and works great, Thanks. This is with ExpressVPN Here
And this is what Wizzard did with SurfShark VPN for the Onn 4k pro Here
SS won’t allow you to establish a Hot spot VPN using your phone. Some technical issue so I had no choice but use my laptop as per their perfect directions. I am curious now, if other VPN’s will allow a VPN hot spot using your phone and data, the way I was initially going to do it. Once I had connected to it and checked my IP on the connected device, it was my true IP, hence my chat to their support team who had the answer and method right away.
I did try using my Samsung Galaxy. S23 phone with expressVPN to do a hot spot, using wifi and data on my onn 4K box and it kept getting regional locked. From what I was reading you can’t do it because you’re using data to do a hotspot from your phone. And it gives your true IP from canada.
This is what I was saying using SS. They don’t support a Phone wifi hot spot and I was wondering if other VPN’s could. I mean you turn on your VPN on your phone and use only data and you are protected, your IP is not visible or else what is the use of a VPN on a phone? I never got an error message because before i tried to set mine up, i logged in with a tablet to view my IP. When I saw it was my true one, that’s when I got in touch with SS.
Hi there, ive tried the Wizzard tutorial with Surfashark and windows laptop. I’m able to connect my mobile to the laptop hotspot but my ONN 4k pro give me a “cannot reach Internet” message. Any other suggestions? Thank you
Hi, there. I was having a problem something like that. When I was trying to set up my onn box because I have a dual band router and I had the onn box on the high side and my the phone was on the low side I was setting up to the phone. Make sure your laptop and onn box are on the exact same internet connection. Hi, or low side. If that doesn’t work, do a reboot on the onn
I would absolutely reboot the Onn. If your mobile is getting out, the Onn should to. I would also do a quick check with your mobile to check your IP and ensure it’s actually set to the USA.
Thanks. I found my error The steps outilined above are actually perfect. The only thing I would add is that before connecting to SS, make sure the setting protocol is not on automatic but rather “Open VPN (UDP)”. By making this change, i was able to easily connect to the laptop hotspot. Thank you all
I just went back and read the original instructions and yes, it specifically said " Firstly, download the VPN for Windows. Once you do, launch the Surfshark app, go to Settings → VPN Settings → Protocol, and change the default protocol to [OpenVPN (UDP)]
So that was it. Glad you got it going, It’s worked great and I will add, if you use USA servers, you will get a different menu up top and hundreds of free stations, tv, movies, music such as Stingray that are not available if you’re connected to something other than the USA.
