Onn 4K streaming box remote problem

My remote volume function longer works.
I have sound on all channels, but cannot increase or decrease volume.
Mute also does not work. I have paired the remote several times, but that did not fix the issue.
All other functions of remote seem to be working, just not the volume function.
Your suggestions are appreciated.

Thank you

Is there a way to reset remote to operate TV without doing a factory reset to streaming unit?

Go into your settings and select onn remote pair
You should be able to change which device your volume works on.

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caution34…

YOU ARE A LIFE SAVER !!!

That did the trick !!!

Been searching YouTube for days to find the answer and found NOTHING !!!

The knowledge of the Troypoint family is AMAZING and from now on, I won’t waist time looking for answers elsewhere.

Thank you very much for your help.
It is greatly appreciated.

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Glad i was able to help.

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I had too many issues with Onn so now it sits on the closet shelf.

My Onn Goggle 4k Tv remote is malfunctioning…One press on a button will cause the remote to be flickering up and down making it difficult to select a function or channel.
The remote light changes to permanent red for about a minute and back to green.
This is really frustrating and I’ve had to use the Tv remote to continue the process.
Please any solution? Thank you

A few weeks after I bought my ONN box, the remote started to act up. It would lose connection frequently, or some buttons wouldn’t work. Even though the original batteries were at 90% capacity, I swapped them out for Duracells. Problems vanished and the remote has functioned flawlessly for over a year. So, you may want to try fresh batteries if you haven’t already done so.

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