* "Needs To Review The Security of Your Connection"

Streaming Devices / Hardware
1

Continuing the discussion from New ONN 4K Streaming Device:

Today has been a very trying day as have the past month when it comes to streaming anything on my FS4K, and my Onn 4K. I’m not sure what or who is to blame for all the strange happenings.

I am now questioning whether to blame my devices, my ISP (Xfinity/Comcast), or neighbor’s wifi signal interfering with mine.

I must say, my suspicion is my ISP has been writing code they’re installing on my devices that are causing them to continually reboot after I press any button on the device’s remote. If you have suspected the same, please leave a comment.

Now, that I’ve said that. I have not been able to enjoy either of my FS4Ks or Onn4K devices. This has been happening for over a month now.

I also found it strange that between 10pm and 11pm each night for the past month. My devices would lose their internet connection and/or would strangely reboot for some reason I cannot explain.

It was as if someone was deciding that I wasnto use my devices to watch any programming after that time. I’d give in and just go to bed thinking, what the H is going on with my internet?

I used to have IPVanish until a month ago and subscribed to Surfshark. I’m not pointing any finger at Surfshark because I do believe my internet connection became more secure when I started using their app for my VPN.

I am still at a loss for explanation of why my devices suddenly reboot, lose internet connection or the app I’m using to stream content suddenly shuts down.

I would love to hear from you, if you have had similar experiences.

Now today there is something new that popped up as I was about to us TheTVApp.to, to watch a news channel. Please see the attached screenshot

20230921_105826
20230921_1058261920×1127 127 KB

If my ISP is responsible for the problems with my streaming devices, then it’s time to drop them and get someone else to provide internet service.

Take care everyone, stay safe and happy streaming!

2

What is your setup on the 4K ONN? KODI, Stremio, Addons? I’ve been using the ONN for months now running KODI 20.2, A Build (mostly use The Crew and 9Lives), RD and Trakt with No issues.

3

Hi,

Well, I find that the reboots occur whether using Kodi, YouTube, or any other app on my device. I always use a VPN whenever streaming any content that should be going through a VPN.

I should mention, I did have a service appointment with Xfinity/Comcast, whereas a tech was supposed to come between 10am and 12pm. I just got a call from them saying the found a problem (no specifics on where they found the problem) and there’s no need for the tech to check for a problem inside my home. Really??? So for a month I had been reporting a problem with my internet and when they decided it was necessary to have a tech check the connection in my home they miraculously find a problem outside or somewhere unknown to me, no longer requires them to enter my home to check for a problem???

MarkxG, something’s fishy about this. So, now I have to call them to speak with a live agent to find out what they discovered. They had their automated system contact me to let me know they found a problem somewhere outside or other. This is some crazy ‘ish’! I am glad if they actually found a problem and fixed it but I don’t completely trust what they’re telling me.

I’ll post any new findings after speaking with them.

Take care MarkxG, have a great day.

1 Like
4

Are you losing your connection at your devices or at your modem/router? How about non-streaming devices,…like computer or tablet etc?

5

What VPN are you using?

6

Have you run a test on your internet speed? Did you have the issue before SS? Are you sure it is set up correctly?

7

This is a security measure that the site owner uses to prevent ddos attact. This has nothing to do with your ISP.

8

It is now March 3, 2024. I wanted to post new info on the subject my original post covered. There have been many complaints from me to my ISP, Xfinity. To this date internet connectivity has continued to be a problem. A couple months ago Xfinity sent a Tech to my place to diagnose the problem(s). All that Tech did was trash talk my Netgear modem/router combo. I almost got to the point of kicking his behind out of my place. He never touched the coax wall plate, the coax cable attached to the wall plate or my Netgear modem/router combo. Xfinity had the audacity to try to charge me $100.00, for his tech visit. I complained about it and got them to remove the $100.00, fee. Three weeks ago, I was fortunate enough to upgrade my Netgear to an Arris G36. Needless to say, I am still experiencing connectivity issues/problems. In fact, I am scheduled for another tech visit in the morning bet 8 am and 10 am. After a lenghthy phone conversation with one of their troubleshooters, it was determined i wasn’t getting the download or upload speed I’ve been paying for since August last year. And, mind you, I just had a tech visit 5 days ago. On that tech visit, it was told to me there were connection problems in the main box outside and inside the wall plate for the coax cable. According to the Technician, he fixed those problems. 2 days after I again had to report problems with intermittent internet connectivity. After spending just under $300.00, for my G36, I am still having issues with intermittent internet connectivity, slow speeds (I am paying for a gigabyte but not getting anywhere near that), and paying faithfully each month since opening an account with Xfinity. Somethings gotta give. I am about to file a BBB complaint and a complaint with the authority that Xfinity has to answer to. Seven months of nothing but headaches, a $300.00 modem/router upgrade, and $500.00 for seven months of crappy internet service with Xfinity! I’ve had it Xfinity and I’m not taking it any more!!!

9

This might sound stupid but have you changed out or tried another cable from wall to router and cat cable from router to device?

1 Like