Hi folks…I’ve searched within the site and online for a solution but no luck thus far, hoping someone can assist.
I have Syncler+ with RD and Trakt. Recently noticed any time I try to watch something the program loads fine and I’m even able to see the first screen shot of the program…and then nothing happens. Press play, nothing. I can move to later parts of the program and get a screenshot of the paused moment but I’m unable to play anything.
I’ve tried using different players, adjusting the settings in each, and even deleted the app and set up again from scratch without any success. Would anyone have an idea what’s going on here? I miss being able to use it.
Hi, I take it you installed the Syncler Provision app and follow the instructions. If I recall correctly, once you install Syncler (if you use the TroyPoint Syncler Provision app), you have to click on the provision link. It transfers all the necessary files and makes it easier to install with no problems.
Hi…thanks Hbaez74. When it started doing this I wasn’t using the Provision app. When I deleted the app, I installed the updated Syncler Provision app following the instructions from Troypoint. Still encountering the same problem.
Hey Steve, no problem. Sorry Now,… what video players have you used? If you go to the settings section within the Syncler+ app, scroll down to where it says playback, Click on it. Once selected, scroll to down to where it says “video player”. There you can select from a list of players. The options are Exo, Just Player, MX, VLC, and Kodi. You can try another player but remember, in order for the player you select to work, you have to download the player onto your device. You can find different players via TroyPoint’s rapid app. I personally use MX player. I just checked my Syncler+ with Real-Debrid and it plays fine on mine. Also, try deleting the player you are using and reinstall it to see if that fixes the problem.
Back up and running after doing some tinkering. I did each of the recommendations provided and had the most success with switching to VLC. It takes a bit longer to load the program but works great once it’s loaded. Downloaded and installed Just Player, waited a few minutes to rule out buffering or loading issues but the original problem persisted. Uninstalled and reinstalled MX Player and the video plays perfectly, however there is no sound. Ran out of time to keep playing with it but I’ll figure that out.
Thanks to all for your assistance. It’s greatly appreciated.
Hello, I installed Just Player on my T95Z but do not know how to on the firestick I thought I could download it from google store on my laptop to a USB to try and sideload but, when I click to download in play store it lists T95Z or KM7 only. I searched internet to install just player on firestick and it just lists vlc, mx etc etc no Just Player. Could Troypoint add it to rapid app?
@TP-Dracoo Please don’t get upset at my observation and question as I would just like to understand what you mean by lite? Just player installs on the Firestick at over 124MB while MX is just 45MB. Is it that it uses less resources when playing?
I don’t get mad at little things. It uses less resources when playing different video files or codecs. Its lightweight as everything is pre-installed and just plays. It loads quicker as well, and doesn’t bog down as easy.