Hi. I’m new to Troypoint. Last night I downloaded the Supercharge message with the three “How to” videos. While Videos 2 and 3 played through in their entirety, the first and critical video (the Download video) stalled at about 1:40 and would not restart. I let it run all night and it never loaded. I rebooted the page just before I joined this forum, and still it would not play through. Since the video is critical to moving on to downloading the apps, it is impossible for me to do anything. Is there a text version of the instructions that can be followed if the video can not be made to play through? I’m sure this is just a simpkle thiong, but the robot monitor of Troy’s email sent me here for help.
Thanks in advance,