VPN Caused iPhone Issues

Yesterday I was not able to send or receive emails on my iPhone 11. And could not access websites. I was not able to remedy the problem. Took the phone to my cell carrier, and he immediately fixed the issue. He disabled my Surfshark VPN. I had no issues prior with the VPN being on. What could have caused this? I want to continue to use the VPN, but am afraid that the problem will happen again.

Does SS offer split tunneling on the iphone version? If so, maybe only have SS activated for the apps you need to protect.

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