Unable to log into AMC+ app on my Firestick

Every time I try to log into the AMC+ app I get “passwords must be at least 8 characters long and include letter and number”. My password has 9 characters and includes letters and a number. I can log into AMC+ on my computer but not on the Firestick. I was watching Sundance earlier with no problem. I restarted, cleared cache, uninstalled and reinstalled and still having the problem. Is anyone else having an issue?

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Disconnect your device unplug and let it rest, plug back in and retry, paid apps shouldn’t be doing this. If everything is correct I’d contact their support team.

I also did this and it still says my password must be 8 characters. Will try their support team. Thanks for the response.

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