Surfshark Bypass & Route via?

Hi all ! I don’t want to beat this dead horse….BUT my problem is similar, but not exactly the same.

I Use a Buzztv X5 128. SS VPN , and iptv thru the Buzz tv “live tv” application. With SS turned on the live tv app does not work. My provider says they cannot do anything at their end. I cannot find the live tv app in the SS bypass VPN to check it off. I have tried every combination of all “buzztv applications” in the bypass list, but none allow for the livetv to work with the SS connected. I be pulling my hair out trying to figure this one out. Could any one with the same setup, and / or knowledge please PM me with the solution to this concern?…..Cheers :clinking_beer_mugs: