Stuck in language loop 4k 3rd gen

Ok so my firestick remote play/pause button and home button quit working. Tried everything, so I updated. Now I’m stuck in a language loop. Any thoughts?went online with Amazon and they’re clueless.

Re pair the remote. First take the batteries out of it and see if it will hook up . Second if all else fails hold the select button and the play button for ten seconds and it will restart it and hopefully fix itself.

Thanks, did all that and more. Had to reset to factory default. Lost my ability to side load to my external drive thanks to Amazon killing ADB. Reloading all my add ons as I speak.

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