Seems like my older Fire TV 4K remote died, so I grabbed a new Fire TV 4K and installed almost everything plus expanded storage. Then it happened, the screen went black and on the bottom right it said loading. Hours went by and still loading. I tried holding down the select button with the play/pause button which shut the device down. I restarted it and still loading.
Does anyone have any sage advice? I ordered two additional FIRE TV’s 4K yesterday. Should I have purchased the Fire TV 4K + instead of the 4K??? Sorry about all the dumb-ass questions, I am far from computer savvy ;-( Thank You for your time and advice.