I was able to get him to look for a reset button which there is by the hdmi input. Had him push it and powerup and it gave him some options, factory reset was one of them. Working to get him set back up now. Thanks everyone
I was able to get him to look for a reset button which there is by the hdmi input. Had him push it and powerup and it gave him some options, factory reset was one of them. Working to get him set back up now. Thanks everyone