My Dads ONN 4K streaming box will boot up and then goes to a black screen. He said he had wolf launcher on it but forgot how to turn it off and be able to get to add new applications. He deleted the wolf launcher and this is what happened. It has the startup screen but never gets to the home screen. Is there a boot sequence that will allow me to factory reset it? I have to walk him through it over the phone.
This issue has been around some time and talked about here on this forum, however I cant remember if it was ever resolved. I will look around…
how to reset onn box at black screen at DuckDuckGo
Try accessing your setting using your remote’s voice commands, i.e. say open settings.
If that does indeed open your settings open your Launcher Manager and then disable custom launcher.
Don’t use an ONN but I think I read this solution.
Good luck.
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I was able to get him to look for a reset button which there is by the hdmi input. Had him push it and powerup and it gave him some options, factory reset was one of them. Working to get him set back up now. Thanks everyone
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The resets are on the older boxes, but unfortunately not the newer ones.