ONN 4K: "Content failed to load"

Does not work.
Boot menu does not allow me to change options.

There shouldn’t be a boot menu. What the person who replied means is that after you reboot with the reset button pressed it should bring you to a screen where you release the reset and then quickly press the button to change the options displayed. Press quickly once for option 1, then quickly press again for option 2 and so on. This is what is meant by scrolling through the options, then once the option you want is displayed hold the reset button down until the option you chose begins.

What Voodini / Miki said - video demo

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Tx for the vid. That’s so helpful.

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The gentleman’s talking about resetting the box not YouTube I believe that’s what he’s trying to say

What if you do boot reset? Will you lose your data?

What was being discussed - factory reset, This will reset the box removing all your setting, data etc.

The box will then start as new

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Yes I I got it thanks for your quick response My question was really when you do that factory reset does it go back to Android 11 or does it go to the Android 14 that I uploaded updated? But I figured out my problem I was lucky to back up my add-ons and files on Kodi I deleted it and I was lucky to have the backup cuz sometimes it doesn’t work with the respiratory that’s in Kodi I still have to do major settings and authorizations but it took the permissions button and it allowed it so I don’t know if the files were just corrupt anyway thank you but if you do know the answer to the reset question if you would go back to the original factory Android which was 11 I believe or 12 or does it refactor reset to Android 14 that was my question thank you

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No, a factory reset on an Onn 4K device will not remove Android 14. While a factory reset will wipe all user data, apps, and settings, it does not uninstall or revert the installed operating system (Android 14 in this case). The device will still run the latest Android version after a factory reset

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Thank you very much Mickey I know my voice to text doesn’t work sometimes but I was confused that nobody can understand what I was trying to get to but you answered the question for me sir You’re a big help for what it’s worth I try to help other people also cuz I remember when I first came to the site 5 years ago I know if it’s that long very informative so I try to pass it on as you do all everyday I don’t know if you saw my other threads I fixed the problem I didn’t have to factory reset I was lucky to have backed up to Cody’s and Android 14 o n n 4K box they do work mine must have been corrupt because I uninstalled it and reinstalled it restored add-ons to the backup add-on in the Kodi respiratory problem solved it wasn’t Android 14 the problem I must have some corrupt files All right now I’m rambling thank you very much Miki

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One more thing anybody that is going to update the ONN 4K box Make sure you back up your files in Kodi for some reason Kodi 19 is not having a problem you will save you a lot of time and problems

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Is there a reason you are using KODI 19 and haven’t updated to 21.2? I think that may have been your issue in the first place. What addons are you using that still run on 19? I didn’t realize there were any as most of the Dev’s have optimized their addons for 21

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Kodi 19 actually was the only one that was opening up The box was accepting the permissions it was 21 fork and original 21 that wasn’t accepting permissions and manage files or permissions on the apps also there are a few respiratories that only work with the first python which is probably 19 even though they’re also a lot of respiratories that can’t use have to use the third python 21 as you know I have to tell you so I like a wide range of options and in this case I still was able to use the box cuz I did have 19 does anything I’ve noticed in this hobby sometimes the old stuff works better like I have a fire stick second generation that I speed it up and it works awesome so he’s good to go back to the old technology sometimes

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