IPVanish Issues

Security
1

Hiya all,

Newbie poster here so please go easy on me.

So, I purchased IPVanish a while back now and I’ve encountered two issues with it that I’m hoping to resolve.

The first is a problem with WireGuard that began not long after I used the VPN for the first time.

Initially I didn’t encounter any problem with this VPN configuration as all my searches on the browser I was using loaded up without a hitch.

However, after a while , whenever I connected to IPVanish, the pages that I searched for wouldn’t load.

I contacted IPVanish via chat and they advised me to use the IKEv2 configuration whilst they looked into it for me. As this VPN configuration worked for me, I continued surfing the internet and thought nothing much more of it.

Yesterday, out of curiosity, I tried WireGuard again to see if the issue had been resolved for me. Unfortunately, it hadn’t so I contacted IPVanish’s tech team to ask why I was still faced with a problem that they had plenty of time to correct.

This time, they effectively advised that it was an issue that was not resolvable and to continue using the IKEv2 configuration as it was working for me.

This to me this is a bit of a cop out as, although I can use the VPN with the aforementioned configuration, I would rather get to the bottom of why WireGuard worked initially and then without warning became problematic for me.

For reference purposes, WireGuard works on all the other devices that I use it on except my iPhone 12 Pro Max using whatever browser I have tried it on.

My second problem is to do with a 403 error message on Google search that has recently appeared whenever I try to use it with IPVanish. I’ve spoken to the tech team of IPVanish and they said that they were aware of the problem and were looking into it. This is also something that wasn’t an issue until very recently so what I’d like to know is, why has this happened all of a sudden?

Any advice from the users on the forum would be greatly appreciated.

2

actually it could be an iphone issue and I agree its a “cop out” on ipvanish to not actually address the issue. As far as error messages using google search I would suggest trying another search engine . Its possible the errors are due to ad blocking which google hates.

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3

I get it, IPVanish should fix your issue, and maybe a future update will. But if Wireguard works on your other streaming devices just not your phone, I wouldn’t say that is a critical issue. Can’t you just run the other protocol on your phone and keep Wireguard static on the other boxes/devices?

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4

Thank you both for replying to my maiden post and for going easy on me😊. It’s much appreciated.

For me the issue is a nagging issue rather than a disastrous one as I have gotten around the problems posed by using a different browser in relation to the Google 403 error, and using the IKEv2 configuration in relation to the WireGuard issue on my iPhone.

What’s got under my skin more than anything else, is that using WireGuard on my iPhone wasn’t an issue for at least a month, and then suddenly the configuration blocked my searches on any browser.

The same goes for the 403 error message which has become an issue only within the last couple of weeks or so. I’m wondering whether, like it is with YouTube, Google have started preventing VPN’s from being used on their search engine?

Although IPVanish say that they are looking into the second issue, I do wonder whether they can actually do anything to resolve it. But I live in hope…

5

They are implementing ad blocker sniffers, so have to use a real good vpn connection to get around it or use another search engine.

6

On the Windows version of Surfshark, you can bypass certain url’s/websites. Is this possible on the phone version of IPVanish?

7

Hi Throttlejockey,

When you say a good VPN connection, I would have thought that IPVanish would be up there with the best seeing as it has not long been usurped by Surfshark in Troy’s estimation?

Is that to say that IPVanish isn’t what it used to be in terms of circumventing these blocks on VPN’s?

8

They are all having problems with google search circumventing ad blockers such as Proton uses. If you get to a clearer connection with your vpn you may be able to access that site.

9

I see.

So it is a case of changing the location that I usually use to somewhere different?

Or is there more to it than this?

10

Personally I would download (if possible) the vpn and sideload. Google doesnt allow any ad-blocking software apps in the playstore…or any that dont play by their rules. Surfshark for instance has Clean web which is an ad-blocker, ive always wondered what kinda modifications surfshark had to make to get it in the playstore???

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