I was curious why my IPTV, which is a very popular one on Troypoint Insider. Only lets me connect to a few USA server locations. Of course they are not very close to me. There are a few I can connect to in Europe but they are extremely slow. Talked to the IPTV provider, they said it started happening when there was Data Center problems in Europe several months ago. Any suggestions would be appreciated. Surfshark customer support was no real help. Soon as you mentioned IPTV they say they do not support it.
Keep trying different locations and protocols. You might try free Proton vpn.
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If you use a router try changing dns servers otherwise just try different server locations as noted.
Is your IPTV provider IP locked? Most aren’t but the question must be asked. What you want to connect to are servers the closest to your physical location. Some IPTV providers will block IP ranges if they suspect security issues so I’ve found the best strategy is to favourite 2 of the closet servers in your Country and 2 in the closest Country location. That provides a range of servers that at least in theory, offers the fastest connections and choice when you run into connectivity issues. Also, do test the other protocols, but I have found WireGuard to be head and shoulders ahead of the other protocols but you experience could differ.
Ditto
I need 20 characters real bad!
Hey guys im from canada and my iptv said to try these countrys surfshark what i have, Netherland . iceland .ireland indonesia, switzerland
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Get a free trial for another VPN provider and see if it makes any overall difference.
One of the best and safest free VPNs is Proton. There are limited servers but worth the test IMHO.
Hello to all
I’m using surfshark connected to Chicago, Detroit was working fine until two or three days ago when connected to USA but now when opening up a IPTV it says no internet but I do have internet.
When I change server to Japan or Canada it seems to work can someone explain why Thankyou .
My reason for this is because when connected to japan or Canada servers it seems download speed is slow
When I was USA server download speed was a lot faster why can’t I connect using USA server anymore?
I have had a similar experience with Surfshark. Kept getting “no internet available” message on my favorite IPTV service. My service advised me to try switching VPN servers, and if that failed, uninstalling and reinstalling their IPTV app. Neither worked, so I switched to my other VPN service and there were no problems at all. If Surfshark can’t get their act together on this issue, I won’t be renewing my subscription.
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try the sanjose(cali) location. Its a newer one.
I have the same issue with Surfshark, the only location in the US that I have tried and works for me “most of the time” is Ashburn. However, I mostly use NordVPN with no issues.
I find that Surfshark works quite well if you don’t set the protocol on auto. Try TCP first and if that doesn’t work move to UDP. I find one of those always work for Surfshark when using for IPTV services
I had this issue early on in my Surfshark experience and after following all of SS’s support recommendations and supplying them with all kinds of data indicating the problem was with them, I found that uninstalling and re-installing improved my issue considerably. I have a pretty solid Internet speed, use ethernet exclusively, and 4GB of RAM on my Android boxes. I also suggest using ProtonVPN as a backup for diagnosic purposes. Now I just alternate between 2 favourite SS servers and in 90% of the time the issue is resolved. By keeping updates current and making frequent use of TechdoctorUK’s apps for deleting all app caches and shutting down all apps at the conclusion of my streaming session, helps keep everything lean and mean.
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I use Surfshark on “fastest location” and haven’t had any issues. I’ll change the ip address so often but will stay on fast location where it chooses.
I’m currently experiencing the same issue. I haven’t reached out to SS. I initially thought it was my IPTV, but later found that it’s SS. I used to be able to connect using the Atlanta server, but as of about a week ago, none of the U.S. servers that I used previously are working. As others have stated, I’m able to get my IPTV to work when I connect to servers outside of the U.S. (Canada, etc.). I found out today that the static SS IPs work with my IPTV. I was also able to connect to my IPTV using IPVanish and their Atlanta server so it has to be something specific with SS. I don’t know for sure, but I’m thinking that the latest version of SS could be the cause. I recently updated to version 3.9 on my firestick and cell and I’m experiencing different behaviors that weren’t present before on both devices.
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From California I have no problem with connections with all the servers in California. I usually use Los Angeles San Jose and Las Vegas.