First and third gen. firestick remote not working

Streaming Devices / Hardware
1

my remote quit working on both my firesticks, first gen. and third gen.

2

Give this a try.https://www.amazon.com/gp/help/customer/display.html?nodeId=GMDKZSFRSX7NKKN3

3

thanks, it worked saved my ass, was all set to buy another