A friend of mine is having a problem with his firestick. This is what he says it is doing.
The stick is saying give it 10 minutes to fully charge or boost but it will stay like that and don’t do anything else.
I’ve never heard of this happening before
Charge? There aren’t any batteries or anything else to charge in the Firestick. Can he/she or you, send a screenshot of the warning please.
@Miki will do. I’m picking it up from them this morning
@Miki here is a screenshot of the tv. He said that he tried using the cables from his other firesticks and got the same thing
Aha. It would appear that you have the Stick plugged into a USB port on your TV. This leads to trouble as there is insufficient power to run all the processes on the stick. It is recommended that you always plug the Firestick in, using the “power brick” it comes with, directly into house power, or a power bar plugged into house current, to ensure the proper power requirements. What it’s trying to do, by the look of that picture, is complete either an update to the OS or an app install, or even a tool like Defsquid that is trying to rearrange stored files for optimal performance.
Read an article that said the power requirements can increase dramatically when updates are being downloaded…so, barring faulty equipment…I’d say your assessment is spot on 
When I was using a fs4k it would occasionally reboot when running an app. I replaced the stock 1amp PS for a 2amp and never had that issue again.
At least the power issue has been fixed. Now wondering why it’s stuck on this window.
Way back when, mine did too…& I already had it on a 2amp adapter…but it was a 2nd gen stick, so it just could of been past its prime 
The only thing I can see that you may not have tried is changing the HDMI port.
Now it’s got me wondering if there’s a bad power cable or adapter…hdmi port…cable…
Might be a good idea to swap them out with known gooduns’…& a reboot of stick & router…eh?
@pangaeatech @Miki I will give that a try and see what happens. I’ve used this power adapter recently on 2 other firesticks with no issues.
Copy…the whole idea is to swap out all the peripheral equipment on a working device & also try another hdmi port…that way you are eliminating everything but the stick itself. If none of the swapping out works then it will only be an amazon support option left. You’ve already done everything they would have you try… 
So you have the stick plugged into the adapter it came with into the wall? and the stick into the tv? Are you sure? This tells me your stick is not getting the power it needs.
@TP-Dracoo i do have it plugged into the wall. I didn’t use the power cord that he sent with it since he was having issues with it. I don’t have the stick plugged directly to the tv. It’s plugged into a hdmi switch
Does the TV have an HDMI plug? If so plug directly into the tv and not an HDMI switch.
@Miki it does. I will give it a try
Please do. I’m just trying to eliminate what might be causing your issue, and as you can see the possibilities can be never ending.
