Firestick not working

My firestick 3 just stopped working. Tried disconnecting for 30 seconds and reconnect, I get the main screen but cannot navigate. Put new batteries in the remote, still cannot navigate. Does anyone know if the problem is the remote or the stick?
Thank you

Hello @glachance474 you may need to pair the remote again. Sounds like your remote to me. You can also install Fire TV app remote on your phone and try that. See this - Firestick Remote Not Working? - How To Fix, Pair, and Much More

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My firestick doesn’t work. I can use the remote to go to the det up with remote screen but it just stays on the scanning for networks screen. I have another firestick and a Mecool box working fine, just this firestick doesn’t work. Anyone have a fix or is this tick toast?

welcome

I’ve had this happen on a couple of firesticks. They started not connecting to my network for no apparent reason. I reset them to factory spec several times and this worked temporarily but eventually nothing would revive them. I just threw them out and replaced them.