Favorites disappearing on tivimate

It’s good to know it does happen to others. If his VPN is not on I wonder if his internet provider is interrupting his app somehow …

I’ve had it happen with the VPN on or off. Three sticks in my house all running but only one of them loses the favorites at one time. Makes no sense. My service provider says he caused one of them at least. With a server reboot or something. Just make a backup

I use the system picker with no issues.

I will contact our provider and see if the issue is on his end. I need more education to understand iptv from the provider side.

The system picker is a new thing to me. I have always kept my backup link in the Android data subfolder. When I directed my uncle to go there, that path was gone.

Here is a pictorial procedure I use to make a backup using the system picker and X-plore file manager.

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