Downloader error

I’ve been using the same iptv for years. Have installed it on downloader on several firesticks with no issues. Installed it just last night on a new one and worked fine. I tried again tonight on 2 different firesticks and each time halfway thru the download says an unknown error check url and connection. Worked with their support and nothing work. Any suggestions on what may be the issue?

Hi welcome to Troypoint insider.

Hi I recently had an android box with this error and it turned out that the Wi Fi section of the box was giving me low download speeds so I connected an ethernet cable and downloader worked ok then. The problem I have now is it can only be used on ethernet but at least its usable.