Can't install Syncler+ on new Onn 4k Plus

I’m having the strangest problem and I spent 4 hours troubleshooting to no avail. I installed a new Onn 4k Plus today and followed Troy’s video to the word. Then I attempted to install Syncler 2.0. I currently have Syncler+ (old) running on my Den TV with Nvidia Shield Pro and my Bedroom (old) with a Firestick 4k Max. Syncler on my Nvidia has always worked but Syncler on my Firestick stopped working a few months ago and I couldn’t figure out what was wrong. My solution was to purchase this Onn 4k Plus and start troubleshooting all over again. The Onn just became available near me. But when I attempt to install Syncler+ it won’t take my Logon info. I enter my Email and Password and nothing. Then I click Forgot Password, enter my email, and I get nothing in my mailbox. I’ve checked all my documentation and old email messages and confirmed this is the correct email I used to create my Syncler account.

Any ideas?

A post was merged into an existing topic: How To Install & Setup Syncler V2 on Firestick/Android TV (2025)