Can't Get Past Update on Firestick

I’m trying to set up a new fire stick And it won’t go past the upgrade part of the set up. Disconnected from power and also factory reset,nothing works

hi there are some solutions to this do a google search also i think troy coverd this on here so try searching

Return it for a replacement. You shouldn’t have any issues with a new stick. The reliability of the firesticks has gone down of late (I’ve had to toss 3 or 4 in the last year).