Buzztv X5 remote not connecting

I am having an issue with my Buzztv X5.. after 2mo of great use the remote stopped connecting to the box. Box is powered on and remote has power, but no matter what I do the remote will not connect. Tried resetting remote and tried pairing process to no avail. Can anyone help me?

@m9ace

Just to make sure when you say you’ve tried resetting the remote, is that using the buzztv smart remote app? Also have you tried Update Control Software in that app?

Also could try this:
You can try factory resetting the remote Hold down the 0 + Down button on the remote for 5 seconds. It will blink to confirm its been reset.

This topic was automatically closed after 7 days. New replies are no longer allowed.