I don’t know how they would have got his IP address unless it’s VPN wasn’t working. I know the policy is, the party who believe they were infringe upon their copyright materials has no right to your address or identity so they send a notice to your IP provider advising of the copyright infringement then turn send you a warning not to do it again they’re not supposed to give up your credentials your address or nothing else.
SS doesn’t support IPV6 either and it’s a reason the servers are slow as they use a workaround to try to accommodate those who have ISP’s who use it … Like mine.
First, it was a joke.
Second, they were supposed to be hiding my IP6, and had been for several months, until they didn’t.
They leaked my IP address.
Get it?
Got it?
Good.
Received SURFSHARK notification of auto-renewal at huge increase amount. Went to manage auto-renewal and when I chose to cancel, it asked reason and I selected “too expensive”. It responded with “what would be an acceptable price” and a fill-in box. I checked what the latest Troypoint “GET NOW” price was (on this site) - which was save 86% plus 3 free months. It responded to me with $1.99/mo for 2 yrs plus FOUR free months. I supplied PayPal to pay, supplied a regular credit card, paid but did not retain CC in PayPal. Done.
Yeah that doesnt work. IPVanish did that to me for 2 years after i canceled it. The bank told me that they are allowed to do that and the bank has to pay because they have it listed as a subscription. Banks treat subscriptions as auto renew. That way when your debit card expires, " you’re not inconvenienced" LOL
That is exactly how I pay for anything that accepts Paypal. SS does. I add my card, pay it and remove the card. The retailer will never have my card. Shame Amazon won’t take Paypal.
2 years ago , I cancelled my sub to Surfshark. Today, I get a notification that they’re going to charge my cc for a renewal. I’ve notified them, haven’t heard anything back, and will keep you posted
Don’t use SS but I would imagine you should be able to log into your account on their website and either turn off auto-renewal or remove your payment information. If not either call them or online chat and tell them you want to cancel
i turned my auto renewal off about 6months ago thru chat…they made an offer of free service and i said i’d contact them at renewal time to check?
SS works great w qbittorrent to stay hidden on line and i’ll give them a shot come renewal time next yr…combo works great for me to download books,magazines and movies as i’m retired and read alot
Contacted SS about possibly extending my subscription for an additional 2 yrs plus the free 4 months that’s advertised on Troypoint and a customer service guy said he “couldn’t give accurate information” because TP wasn’t one of their official resellers. A poor response
I did better than that to ensure there was nothing they could do even though I just renewed for two years. I switched to Paypal as I have everyone else. My card was changed and nobody has it saving Amazon who don’t do paypal.