Might be better if the new Help box worked. Mine opens and shows some options but I can’t navigate to any of them to open them. At least the return option still worked and I didn’t have to unplug to escape.
Right after the big update it had another update. Make sure you’re up to date on all updates. The last one fixed the help section in settings.
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I haven’t had this issue on my Cube but checked the settings that you indicated. All were turned off. This is great info so thank you for that!
What about sideloaded aps?
I had the same thing happen to me today. Rebooted my 4k like I do everyday and not all my 3rd. party apps that was stored on my USB drive have been “offloaded”. I can bring them back anytime thru App store, but I can’t because there 3rd. party apps. What a pain in the ***. I need help on how to fix this problem. Thanks.
Read my posts above on how to fix this. Some settings have to change and you’re apps are there just have to be restored.
Just received an update today on my Fire TV Stick 4k (OS 6.7.0.0) to turn Auto Offload On/Off. Settings / My Fire TV / About / Storage / Auto Offload / On/Off.
Nothing similar yet on my Fire TV Stick 4K Max (OS 7.6).
yes there is an option to turn it off so no worries
yea mine got that update today as well.
Check n see if ur usb is there I had the same problem I took my usb drive out n put it back in n they return . Important going settings n turn data usage monitoring OFF I turn them all OFF I believe it’s on the preferences also when you go to applications it says app store go in there I turn off updates notifications I turned out all off if you had that usage data on then they recognize stuff that you haven’t used in a while and it will not be taking it off but if you go in that preferences and don’t let them use your data usage turn all that off that should help you
There is a setting to turn it off. Problem with it on if the app is no longer in the app store it will not put the app back on. Amazon is doing this because there is too much bloatware on that people are getting tired of using the sticks when they have the constantly clean the cache out. I even had to pay a dollar for an app that does it. So I purchased the newer generation 4K Maxx for $39.99 so I won’t have this problem hopefully for a long time to come.
Mine gave me the option to turn offloading off and I did.
Yup, that’s one of the recent updates. 