# Upgraded to 19.5 TheCrew Erroring Off While Playing **URL:** \ **Category:** Kodi\ **Created:** [March 27, 2023, 11:42am UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237 "2023-03-27T11:42:14Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Pappyl](https://troypointinsider.com/letter_avatar_proxy/v4/letter/p/958977/32.png) [@Pappyl](https://troypointinsider.com/u/Pappyl)\ **Post date:** [March 27, 2023, 11:42am UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237/1 "2023-03-27T11:42:14Z")
Have TheCrew, ThePromise loaded on base kodi 19.5 (all new installs) The Crew seems not able to run more than 15min without aborting/ending. The behaviour does not seem to be consistent to a buffer problem, as it hesitates, then stops, returns back to the movie listing. Has anyone seen this? I did adjust some of the timeout options slightly - did not seen to make a difference. Appreciate anyone’s feedback on this. Thanks ---
**Author:** ![anon36991227](https://troypointinsider.com/letter_avatar_proxy/v4/letter/a/278dde/32.png) [@anon36991227](https://troypointinsider.com/u/anon36991227)\ **Post date:** [March 27, 2023, 11:56am UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237/2 "2023-03-27T11:56:45Z")
Try to do a search on topics as well. We have posted alot of different things for this. When encountering buffering please take a look here, lots of info. > [@Buffering help links provided](https://troypointinsider.com/t/buffering-help-links-provided/43112): > > Streaming apps and buffering Hello! Alot of you mention buffering and having issues with it. I’m going to break it down to help you. Buffering resolutions always stem from troubleshooting. This will more or less be what to do when I encounter buffering. Always check your down speeds, it could be your isp is having server congestion or high nose. Peak times is when this becomes a issues. Sometimes it’s just your isp. [Fire stick buffering.](https://troypoint.com/how-to-stop-buffering-on-firestick/)[Kodi buffering](https://troypoint.com/stop-kodi-buffering/) Follow those links, they have pretty … Also if you use nord von you need to change protocols. ---
**Author:** ![Pappyl](https://troypointinsider.com/letter_avatar_proxy/v4/letter/p/958977/32.png) [@Pappyl](https://troypointinsider.com/u/Pappyl)\ **Post date:** [March 27, 2023, 1:40pm UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237/3 "2023-03-27T13:40:33Z")
> [@anon36991227](#): > > ord von you need to change protocols. Yes, not really acting like a buffering issue - but I can take a look for interest sake. Yes, I use NordVPN, what protocol changes are needed? Sounds like a possible root issue. Note upgraded from Lea 18.3 - TheCrew ran fine there - same setup/isp/vpn etc. So no, unless the updates introduced something new, this is not a buffering issue. ---
**Author:** ![anon36991227](https://troypointinsider.com/letter_avatar_proxy/v4/letter/a/278dde/32.png) [@anon36991227](https://troypointinsider.com/u/anon36991227)\ **Post date:** [March 27, 2023, 2:00pm UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237/4 "2023-03-27T14:00:48Z")
Change nord to open i believe it was. I have it posted here somewhere. It’s also an ongoing issue with nord. So its in our search queue. Open/tcp should resolve that. ---
**Author:** ![Pappyl](https://troypointinsider.com/letter_avatar_proxy/v4/letter/p/958977/32.png) [@Pappyl](https://troypointinsider.com/u/Pappyl)\ **Post date:** [March 27, 2023, 2:08pm UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237/5 "2023-03-27T14:08:29Z")
Will take a look at this change. Thanks for getting back to me, much appreciated! ---
**Author:** ![system](https://troypointinsider.com/uploads/default/original/3X/c/e/cef12bd290ef251f5d5b5b56fc38623ee815572c.png) [@system](https://troypointinsider.com/u/system)\ **Post date:** [April 3, 2023, 11:42am UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237/6 "2023-04-03T11:42:58Z")
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**Author:** ![system](https://troypointinsider.com/uploads/default/original/3X/c/e/cef12bd290ef251f5d5b5b56fc38623ee815572c.png) [@system](https://troypointinsider.com/u/system)\ **Post date:** [April 5, 2023, 9:58am UTC](https://troypointinsider.com/t/upgraded-to-19-5-thecrew-erroring-off-while-playing/88237/7 "2023-04-05T09:58:50Z")