# Tivimate Subtitles - Can't access settings **URL:** \ **Category:** APKs (Android Apps)\ **Created:** [February 4, 2022, 7:38pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044 "2022-02-04T19:38:51Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![spiritus](https://troypointinsider.com/letter_avatar_proxy/v4/letter/s/e19b73/32.png) [@spiritus](https://troypointinsider.com/u/spiritus)\ **Post date:** [February 4, 2022, 7:38pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/1 "2022-02-04T19:38:51Z")
So I have an excellent IPTV provider and I have no problem enabling captions in Tivimate, the trouble is, they’re huge and in the damn way. When I select the settings for cc, it gives me the error: “Unable to open settings for Closed Captions”. It continues to work fine (not crashing or anything) but I’m stuck with these HUGE ass captions. Is there a fix? ---
**Author:** ![Sketch](https://troypointinsider.com/user_avatar/troypointinsider.com/sketch/32/25883_2.png) [@Sketch](https://troypointinsider.com/u/Sketch)\ **Post date:** [February 4, 2022, 8:19pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/2 "2022-02-04T20:19:58Z")
Hey again… If u really need it, u can try using an external player & use their cc… (Not sure if cc settings ever worked on tivimate) ---
**Author:** ![pangaeatech](https://troypointinsider.com/user_avatar/troypointinsider.com/pangaeatech/32/4112_2.png) [@pangaeatech](https://troypointinsider.com/u/pangaeatech)\ **Post date:** [February 4, 2022, 10:38pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/3 "2022-02-04T22:38:41Z")
Hey @spiritus While in full screen on any channel, long press for menu at bottom of screen…scroll on over to CC…click on it…scroll down to System settings for CC…scroll down to Text size…click & see if that setting is on very large…there are 5 sizes. Hope that helps…GL2U ---
**Author:** ![Sketch](https://troypointinsider.com/user_avatar/troypointinsider.com/sketch/32/25883_2.png) [@Sketch](https://troypointinsider.com/u/Sketch)\ **Post date:** [February 4, 2022, 10:55pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/4 "2022-02-04T22:55:07Z")
Hey P… Both spirit & i cant get it to enter settings… But since my post, i chk tvmate on my phone & it goes into google subt settngs & only gives me 2 sizes (just a observation) ---
**Author:** ![spiritus](https://troypointinsider.com/letter_avatar_proxy/v4/letter/s/e19b73/32.png) [@spiritus](https://troypointinsider.com/u/spiritus)\ **Post date:** [February 4, 2022, 10:56pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/5 "2022-02-04T22:56:47Z")
Thanks pangaeatech but as indicated in the post…that doesn’t work. I get the error noted. ---
**Author:** ![spiritus](https://troypointinsider.com/letter_avatar_proxy/v4/letter/s/e19b73/32.png) [@spiritus](https://troypointinsider.com/u/spiritus)\ **Post date:** [February 4, 2022, 10:57pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/6 "2022-02-04T22:57:47Z")
Bummer. I have MX Player which I like but what am I giving up with the native player? ---
**Author:** ![pangaeatech](https://troypointinsider.com/user_avatar/troypointinsider.com/pangaeatech/32/4112_2.png) [@pangaeatech](https://troypointinsider.com/u/pangaeatech)\ **Post date:** [February 4, 2022, 11:00pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/7 "2022-02-04T23:00:29Z")
Really…there’s a menu at the bottom of the screen when you long press while watching any show. Short press pulls up your channel history & long press pulls up search, channel list, recording, multiview,pic n’ pic, stereo, 0ms, **CC** , normal, off, remove from favs & settings. Where you want to go isn’t in settings, but CC. ---
**Author:** ![spiritus](https://troypointinsider.com/letter_avatar_proxy/v4/letter/s/e19b73/32.png) [@spiritus](https://troypointinsider.com/u/spiritus)\ **Post date:** [February 4, 2022, 11:02pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/8 "2022-02-04T23:02:04Z")
Correct. That’s exactly what I’m doing. Selecting settings from there as you’ve indicated but I get the error noted. ---
**Author:** ![Sketch](https://troypointinsider.com/user_avatar/troypointinsider.com/sketch/32/25883_2.png) [@Sketch](https://troypointinsider.com/u/Sketch)\ **Post date:** [February 4, 2022, 11:02pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/9 "2022-02-04T23:02:07Z")
I was just thinking you could use external for the chnnls u need, i like the native plyr also (I get the error also on my stik not the phone) ---
**Author:** ![spiritus](https://troypointinsider.com/letter_avatar_proxy/v4/letter/s/e19b73/32.png) [@spiritus](https://troypointinsider.com/u/spiritus)\ **Post date:** [February 4, 2022, 11:03pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/10 "2022-02-04T23:03:09Z")
Unfortunately, I’m getting old and hard of hearing. I like to have cc on everything I watch. I was told over in Reddit that you need to go into Firestick settings directly so I’ll give that a try ---
**Author:** ![pangaeatech](https://troypointinsider.com/user_avatar/troypointinsider.com/pangaeatech/32/4112_2.png) [@pangaeatech](https://troypointinsider.com/u/pangaeatech)\ **Post date:** [February 4, 2022, 11:04pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/11 "2022-02-04T23:04:33Z")
**That’s exactly what I’m doing. Selecting settings from there as you’ve indicated** Negative…don’t go into SETTINGS…long press & from the options at the bottom click on CC…not settings. ---
**Author:** ![Sketch](https://troypointinsider.com/user_avatar/troypointinsider.com/sketch/32/25883_2.png) [@Sketch](https://troypointinsider.com/u/Sketch)\ **Post date:** [February 4, 2022, 11:09pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/12 "2022-02-04T23:09:41Z")
Spirit… CC is in Firestik accessibility settings, thats probly the trik ---
**Author:** ![pangaeatech](https://troypointinsider.com/user_avatar/troypointinsider.com/pangaeatech/32/4112_2.png) [@pangaeatech](https://troypointinsider.com/u/pangaeatech)\ **Post date:** [February 4, 2022, 11:17pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/13 "2022-02-04T23:17:19Z")
If Firestick CC supersedes TiviMate CC, then that would be great…either one could be the problem. I just tested & adjusted mine in TiviMate…very large to tiny…but I’m not using a Firestick & not sure if I have an adjustment on my android box. ---
**Author:** ![Sketch](https://troypointinsider.com/user_avatar/troypointinsider.com/sketch/32/25883_2.png) [@Sketch](https://troypointinsider.com/u/Sketch)\ **Post date:** [February 4, 2022, 11:20pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/14 "2022-02-04T23:20:25Z")
No deal on turning on cc in the stik settings, didnt do squat ---
**Author:** ![pangaeatech](https://troypointinsider.com/user_avatar/troypointinsider.com/pangaeatech/32/4112_2.png) [@pangaeatech](https://troypointinsider.com/u/pangaeatech)\ **Post date:** [February 4, 2022, 11:22pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/15 "2022-02-04T23:22:05Z")
OK…y’all are using TiviMate tho…right? ---
**Author:** ![Sketch](https://troypointinsider.com/user_avatar/troypointinsider.com/sketch/32/25883_2.png) [@Sketch](https://troypointinsider.com/u/Sketch)\ **Post date:** [February 4, 2022, 11:23pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/16 "2022-02-04T23:23:32Z")
Yeah P… I think spirit was using the bottm menu also ---
**Author:** ![pangaeatech](https://troypointinsider.com/user_avatar/troypointinsider.com/pangaeatech/32/4112_2.png) [@pangaeatech](https://troypointinsider.com/u/pangaeatech)\ **Post date:** [February 4, 2022, 11:28pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/17 "2022-02-04T23:28:27Z")
Copy…in order to access the bottom of screen menu that has the CC option…you’re program has to be on full screen, no small screen top left with EPG below…full screen. Holding down select button for a second or two shows the menu at the bottom…if you click on the CC button 8th one over, it’ll open up a closed captions screen on the right side. Then follow directions in my initial post. ---
**Author:** ![Sketch](https://troypointinsider.com/user_avatar/troypointinsider.com/sketch/32/25883_2.png) [@Sketch](https://troypointinsider.com/u/Sketch)\ **Post date:** [February 4, 2022, 11:32pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/18 "2022-02-04T23:32:08Z")
Thats what i was doin but i think spirit was getting to the right spot… cuz i get the same error too ---
**Author:** ![pangaeatech](https://troypointinsider.com/user_avatar/troypointinsider.com/pangaeatech/32/4112_2.png) [@pangaeatech](https://troypointinsider.com/u/pangaeatech)\ **Post date:** [February 4, 2022, 11:41pm UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/19 "2022-02-04T23:41:51Z")
Roger that…other than dumping tivimate & reloading…I’m stumped. ---
**Author:** ![Powerfader](https://troypointinsider.com/user_avatar/troypointinsider.com/powerfader/32/17180_2.png) [@Powerfader](https://troypointinsider.com/u/Powerfader)\ **Post date:** [February 5, 2022, 12:17am UTC](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044/20 "2022-02-05T00:17:07Z")
Sounds like something is awry. I just checked on all my devices (nVidia pro, tube and tablet and I was able to access the CC settings. Try reloading the app, but first make a backup. If you haven’t yet updated the app then do that now. [Next page](https://troypointinsider.com/t/tivimate-subtitles-cant-access-settings/56044.md?page=2)