Updated a few apps before I shut my box down last nite & this morning I had no audio. No idea if that had anything to do with it but I did uninstall & “un-updated” the couple of system apps I updated…still no audio anywhere…microphone works but don’t get the warble when I press it…nothing in tivimate, youtube, kodi, etc. Have trouble-shot every possible thing I can think of…cables, settings, hard resets, etc & still nada. My TV audio & backup android box works fine…in both HDMI ports. Would hate to have to do a reset, but not sure what else to look at…suggestions appreciated. 
If your cables work on other products other than the km6, its not the cables if everything works on other units its probably the box, i would suggest a full reset, if that fails then maybe contact their support.
Copy…I’m almost there…usually contacting MeCool is an exercise in futility…& I hate resets…but it may come down to either or both…maybe someone will have a magic fix…thnx D.
I hear you, I have built many computers and programed many harddrives with os, and i friggen hate having to do resets, but its the only way to break up any software issues if you cant pinpoint or isolate the issue.
1 Like
Yeah…and considering I just did some app & system app updates right before it happened makes me think something there was the culprit…too coincidental . And…I believe Google Chrome had some kind of hack or something that made them put out a patch update & I’ve been messing with it on my box…so???
Reset worked…now the fun begins 
1 Like