Uh oh. I guess I have what you call a double router setup, then. The IP address you gave me goes to their login page. It can be simplified, easy, though. Here are the details. It is like this because of the suggestion from the installer and my personal test with my cell phone.
I have my ISP’s router and my Linksys 3200 router. I only have their router because I was told my Ooma would not work through a VPN. So the fiber comes in the house and into their device, then>Ooma>ISP router>my Linksys 3200. All of this is via Ethernet cable. Nothing connects to my Linksys by Ethernet.
Now, with what I understand, I can have Ooma not use the VPN and all should be fine. The other devices are my security camera and my cell phone. Again, that could be set to not use the VPN. Problem solved there as well.
All this sounds good. Do you feel like this would be a good place to start, so we can get this all worked out?
Thanks for all the guidance and patience.