Wow! Sounds like Xtreme has turned into a total Shi$ Show!!! I wonder if the Mapleton City Council’s support line is Blowing up 
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I was an Xtreme customer and I was having problems also, not sure if it was TiVimate, have layerseven now and their epg is the worst I’ve seen but I think it works better with smarters the buffering is the annoying I have Comcast 2gig speed in Illinois