# ONN4K need to factory reset
**URL:** https://troypointinsider.com/t/onn4k-need-to-factory-reset/115166
**Category:** Streaming Devices / Hardware
**Created:** [May 20, 2024, 6:54pm UTC](https://troypointinsider.com/t/onn4k-need-to-factory-reset/115166 "2024-05-20T18:54:18Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@wolleysegap](https://troypointinsider.com/u/wolleysegap)
#### Post date: [May 20, 2024, 6:54pm UTC](https://troypointinsider.com/t/onn4k-need-to-factory-reset/115166/1 "2024-05-20T18:54:18Z")
was side loading 4K then the screen went black,unplug for about 60 seconds still black the box comes on 4 lights . I change the hdmi cable and tried a different input still the same black screen,so I guess the hdmi port is bad also trid on 2 other tvs. I can return the box but I would like to factory reset so I can remove the apps I installed. I tried holding the button on the back for 20 seconds still the same. Is there any way to reset when I can’t see it on the tv…
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### Author:  [@Miki](https://troypointinsider.com/u/Miki)
#### Post date: [May 20, 2024, 7:05pm UTC](https://troypointinsider.com/t/onn4k-need-to-factory-reset/115166/2 "2024-05-20T19:05:25Z")
2 posts were merged into an existing topic: [Walmart ONN Google TV Box Black Screen with Wolf Launcher](https://troypointinsider.com/t/walmart-onn-google-tv-box-black-screen-with-wolf-launcher/105898)
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### Author:  [@Miki](https://troypointinsider.com/u/Miki)
#### Post date: [May 20, 2024, 7:05pm UTC](https://troypointinsider.com/t/onn4k-need-to-factory-reset/115166/3 "2024-05-20T19:05:25Z")