Nvidea shield stuck on migrating data to usb

I was critically low in storage in the shield so started a transfer of files to a USB drive. It won’t finish.

I is there anyone that can give me some advice on what to do?

It took yeRs to get that device to where it is now, so I hope a factory reset isn’t in my future.

Didnt have same,but mine kept saying Restarting usb.kept getting black screen.I think it was corrupt app on external drive…i asked… .but eventually thought f… it…,And factory rreset…Been fine since…but i see you dont want that…i had transferred everything to ssd external…

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