Mecool km7 glitches

I recently bought a km7 straight from the box it glitches constantly
Especially when attempting to use iptv smarters
Or any other iptv app
Anyone else having/had this trouble
If so how did you fix it?

Could you describe the “glitches” in a little more detail? Is it mainly with Smarters?

Yes mainly with smarters
When you turn on smarters
It works fine as long as it you are not attempting to watch or navigate the app
When you start trying to watch or navigate the app it goes black screen and returns to the Home Screen
Occasionally it will restart the box

Hi Morgan, I would suggest going into settings and do a factory reset. I know that this was probably brand new but sometimes the firmware might get messed up when initially installing at the factory. A reset may fix this problem.

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