I have had the Fire TV box for 2-3 years now. I started using Spotify through my phone to the Fire TV. After a couple hours, the remote started scrolling all the way to the right on its own. Cannot scroll left. Thought it was my remote. Took batteries out and tried using app on my phone to control. Same thing. Unplugged box to reset, same thing. Has the Fire TV box gone bad on me? Any advice is greatly appreciated!
Hello @jodybox65. Welcome to the community. Sounds like RF interference. Try changing it’s location. Mine was sitting on top of a cable box at one time and it did that. Get an HDMI extension cable if you have to but move the box somewhere else, away from other electronic devices. This works in most cases. If not your theory is correct. The box has gone bad on you. Check back and let us know what happened. Take care and good luck.
Thanks! That worked!
Hi @jodybox65 . Thanks so much for getting back to me. It helps everyone when we know a suggestion works. I appreciate you letting me know. Have fun with this hobby and if you get stuck on something, you know where to find us!