Connecting firestick to laptop

I have a question I have two firesticks one is stuck on firestick loading screen and the other is completely black screen and does nothing. Before I throw them away and replace them I would like to try to save them. I read you can connect the firestick to a laptop and start the firestick in safe mode and then factory reset the firestick to hopefully save the firestick. But what exactly to I need to do this ? Thank you for any suggestions.

Of course the obvious is to unplug it from power for a minute. Press play and pause button at the same time for 5 seconds, that reboots it. Try different HDMI ports, different Tv. Give these a try.

Safe mode is by pressing Ctrl+Alt+Menu+i+print screen. Hold them in till the home screen comes up

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